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Improve IT Service Management Using 6 Sigma Thinking


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Premium Tool of the Week

July 11, 2010
This Week's Feature: Six Sigma Framework for IT
Proven Six Sigma Methods and Tools Are at Your Fingertips
Looking to improve your IT services metrics? Six Sigma Framework for IT will enable you to understand and launch a successful Six Sigma program in your IT organization in just a few days.

This downloadable Toolkit is a comprehensive collection of educational documents, calculators, tools and templates that will teach you how to improve the speed and quality of IT processes in your company. Even if you have no formal Six Sigma program in place, this kit is intended to get you started quickly and efficiently and remain a valuable source of information and tools for years to come.

Six Sigma Framework for IT
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