Gartner: IT Asset Management Skills Start with Communication

Finding us in your spam mailbox? Please add us to your address book! Trouble viewing this email? View in Browser  Manage my subscriptions Aligning IT and Business Goals July 25, 2012 Top Six Priority Skills for IT Asset Management Leaders Gartner has identified six skills that are considered priority skills for IT Asset Management leaders. Because the ITAM discipline is embedded across all aspects of IT and is part of everyday IT activity, communication skills (including the ability to negotiate organizational politics) should be the top priority when recruiting for ITAM. These skills are followed in importance first by the analytical (technical) skills needed to interpret the data and provide reporting to stakeholders, and then by the administrative skills to manage both the data and process compliance. Read more > Featured White Papers Armed & Extremely Dangerous: Tech Selection & Your Service Catalogue This white paper discusses how to implement a successful service catalogue with technology selection a crucial component, but one of many critical success factors. •  The Expanding Benefits of Cloud Content Management •  Touch-Point Methodology: Best Practices in the Call Center •  How Can I Help? Your Mini-Guide to Social Customer Service Your Roadmap to Buying Business Software The road to buying business software is tough to navigate, and it's easy to get lost along the way. With tens of thousands of business software programs available, how do you know which direction to go? Small Businesses Have Big iPad Plans The ease of app creation is encouraging SMBs to confront specific issues or shortcomings about which they have deep knowledge. How to Ensure Your Backups Deliver More Value to Your Business Today, the backup team is judged not on whether data can be recovered after an outage or loss, but on how fast it can restore critical technology and business services. Latest White Papers Conference Calls & Remote Meetings — The Top 5 Hidden Costs Creating Intelligent Service Automation: How Apps Fit In Is Your Talent Management Strategy Creating Value? The Truth About Tape — Common Myths to Reconsider Consolidating Data Warehousing on a Private Cloud This TDWI checklist report makes a case for private database clouds, especially as a platform for consolidated BI and DW applications. Download now > "Infrastructure management is the issue that just won't go away. Whether the enterprise exists on a physical plane, a virtual one or in the cloud, the ability to see what's going on out there and correct issues (hopefully) before they arise continues to be a top priority." Excerpt from Arthur Cole Infrastructure Blogs Carl Weinschenk Data and Telecom Sensible E-Waste Procedures Should Become a Booming Business Susan Hall Charting Your IT Career Midwest Increasingly Relies on H-1B Engineers Rob Enderle Unfiltered Opinion EMC's Joe Tucci Channels IBM's Thomas Watson Jr. to Build Immortal EMC Data Protection & Recovery for the Cloud   Learn about the modern forces driving the advancements in today's data protection technologies. Download now > This e-mail is sent by: IT Business Edge, property of QuinStreet, Inc. Attn: Newsletter Subscription Dept. 950 Tower Lane, 6th Floor Foster City, CA 94404 Copyright © 2012 QuinStreet, Inc. All rights reserved. E-mail Reports Sign up for these additional e-mail reports to get the best return on your company's technology and talent: •  Aligning IT & Business Goals    •  Optimizing Infrastructure    •  Integrating the Enterprise    •  Maximizing IT Investments    •  Business Tools & Templates •  IT Careers •  Leveraging Enterprise Software •  Managing Compliance Standards •  Mobile and Telecom •  Fortifying Network Security •  Daily Edge Privacy Policy     Manage Subscriptions     Unsubscribe     Contact Us     How to Advertise