| How to Shorten the Lifecycle of Help Desk Issues This free trial software offers two editions that you can explore to create the ideal help desk solution that scales as your business grows. Try it now > Blogs  | Charting Your IT Career |  | IT Downloads |  | From Under the Rug | IT as a Service: A Blueprint for Success Check out this on-demand webcast on how to accelerate the value of IT by delivering services through the cloud. Watch it now > | Cisco's Internet Business Solutions Group asked business users that regularly use smartphones what they expect from the convergence of mobile and cloud computing. The answers are surprising and may lead to IT staffing shifts. UC offers enormous benefits, but managing all those applications and the network that supports them requires a dedicated team. This sample job description will help you find the best Unified Communications Supervisor candidates. Enterprise app stores have the potential to change the ways companies purchase and use software. They will also necessitate some changes to IT staffing. Companies will need pros with "soft skills" such as vendor management.
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