The CIO-Millennial Divide

Finding us in your spam mailbox? Please add us to your address book! Trouble viewing this email? View in Browser  Manage my subscriptions Aligning IT and Business Goals August 31, 2011 Keeping Up with Younger Workers' Tech Support Expectations Born in the 1980s and '90s, Millennials have grown up in an instantaneous world with ever-present mobile phones, ubiquitous online access and a constant connection to friends and family via social channels. They are bringing those same instantaneous, always-on expectations into the workforce, challenging IT support organizations. But research indicates that many Millennials also prefer lower-cost support channels and possess a desire to solve their own technology issues, creating opportunities for IT departments to improve efficiency and cut costs while increasing Millennials' satisfaction. Read more > Featured White Papers Connecting Transactions to Infrastructure for True Service Management If you are responsible for hosting or supporting production application systems and transactions, join industry leaders for this must-see webinar on a better set of transaction monitoring tools. •  Cloud Computing Defined: App Acceleration and More •  Maybe It's Time for an Extreme Server Makeover •  Does Your Talent Management Strategy Create Value? Premium Tools Cloud Computing Foundation Certification Kit Cloud computing is a topic you need to be well versed at iif you want your IT management career to advance. This downloadable resource will step you through the services available, deployment models and security risks associated with Cloud Computing. Use this 185 page eBook and access to a unique eLearning experience to grow your career. •  The Complete IT Policy Kit •  The Strategic IT Planning Bundle •  The ITIL V3 Foundation Certification Kit IT Marketplace Latest White Papers Database Performance Imperatives: Monitor, Analyze, Optimize How to Estimate the Total Value of Your MDM Project Cloud First IT: The Rise of the Cloud Services Network When PDFs Attack — Malware Infections on the Rise One Dashboard — Thousands of Servers Download this software trial to simplify your management, monitoring, and troubleshooting of virtual and physical applications and servers with a single tool that scales to over 5,000 servers. Try It Now > "While a small fraction of users will resist change of any kind, just because they can, most folks welcome change that will make their jobs easier." Excerpt from Ann All Business of Tech Is the Ideal 'How-to' Manual for Business Leaders Divinely Inspired? Do the eternal principles that have come to us from God play a role in the workplace? Dave Anderson, a car-salesman-turned-leadership-guru and author of "How to Run Your Business by The Book — Revised and Expanded: A Biblical Blueprint to Bless Your Business," believes business leaders should forget the latest management fad and focus on leading in accordance with principles that can be found in the Bible. High Availability in the Cloud The concept of high availability has been around since the dawn of the mainframe, but when there are new technologies and delivery models in play, such as virtualization and cloud computing, it seems like IT organizations get a lot more concerned about availability. That in turn drives vendors to promote the high-availability capabilities of their platforms. IT Steering Committee Charter Template This template will help you in establishing an IT steering committee that will set and review the course for IT in your organization. Blogs Ann All Business of Tech User Adoption: It's the Benefits, Stupid Rob Enderle Unfiltered Opinion Apple and the Loss of a CEO: The Three Phases Loraine Lawson Integration SaaS Companies Doing Well, Thanks in Part to Integration Plan Now for Your IPv6 Migration   Check out this white paper for the best practices to plan and implement for your company's transition to IPv6. Download now > This e-mail is sent by: NarrowCast Group, LLC, 10400 Linn Station Road, Suite 100, Louisville, KY 40223 Copyright ©2003-2011 NarrowCast Group, LLC. All Rights Reserved. E-mail Reports Sign up for these additional e-mail reports to get the best return on your company's technology and talent: •  Aligning IT & Business Goals    •  Optimizing Infrastructure    •  Integrating the Enterprise    •  Maximizing IT Investments    •  Business Tools & Templates •  IT Careers •  Leveraging Enterprise Software •  Managing Compliance Standards •  Mobile and Telecom •  Fortifying Network Security •  CTO Edge Update •  Daily Edge Privacy Policy     Manage Subscriptions     Unsubscribe     Contact Us     How to Advertise